Return & Refund Policy

At Harimanta, customer satisfaction is our priority. We are committed to delivering high-quality products. Please read our Return & Refund Policy carefully before placing an order.

Returns

Due to the nature of our  products, we accept returns only under the following circumstances:

  • The product received is damaged during transit.
  • You receive the wrong product.
  • The product is defective or tampered with upon delivery.

To be eligible for a return:

  • The request must be made within 48 hours of receiving the order.
  • The product must remain unopened, unused, and in its original packaging.
  • Proof of purchase and clear photographs of the product and packaging must be provided.

Products that have been opened, used, or damaged due to improper handling are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Opened or used products
  • Products with damaged or missing original packaging
  • Products returned without a valid proof of purchase
  • Items damaged due to customer misuse or improper storage
Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • The refund will be processed to your original payment method.
  • Refunds are generally completed within 7–10 business days, depending on your payment provider or bank.

Shipping charges, if applicable, are non-refundable unless the return is due to our error.

Replacement Policy

Instead of a refund, HARIMANTA may offer a replacement if:

  • The product was damaged during shipping.
  • You received an incorrect item.
  • The product has a verified manufacturing defect.

Replacement requests must be submitted within 48 hours of delivery with supporting photographs.

Cancellation Policy

Within 2 hours of purchase if cancellation after 04 hours 25% penality on product value before dispatch.

If Despacthed No Cancellation allowed.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us immediately with:

  • Your Order Number
  • Clear photographs of the product
  • Photographs of the outer packaging
  • A brief description of the issue

Our customer support team will review your request and assist you as quickly as possible.

Shipping Charges
  • Shipping charges are non-refundable unless the error is caused by HARIMANTA.
  • If a replacement is approved due to our mistake, we will bear the shipping cost.
Contact Us

If you have any questions regarding our Return & Refund Policy or need assistance with your order, please contact us:

 

HARIMANTA

 

Email: Info@harimanta.com

 

Our support team is available to help you with any concerns related to returns, refunds, or replacements.