{"id":13,"date":"2026-06-23T12:43:14","date_gmt":"2026-06-23T12:43:14","guid":{"rendered":"https:\/\/erillimited.com\/retrogameland.fr\/?page_id=13"},"modified":"2026-07-04T07:41:30","modified_gmt":"2026-07-04T07:41:30","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/erillimited.com\/retrogameland.fr\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39b37b1 e-con e-atomic-element e-flexbox-base e-39b37b1-d8f5a97 \" data-id=\"39b37b1\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"39b37b1\">\n    \t\t<div class=\"elementor-element elementor-element-5955d58 elementor-widget elementor-widget-heading\" data-id=\"5955d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-dd4181a e-con e-atomic-element e-flexbox-base e-dd4181a-aa7ccc4 \" data-id=\"dd4181a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"dd4181a\">\n    \t\t<div class=\"elementor-element elementor-element-a50415e elementor-widget elementor-widget-text-editor\" data-id=\"a50415e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-section-id=\"164orfg\" data-start=\"2501\" data-end=\"2511\">Returns<\/h4><p data-start=\"2513\" data-end=\"2570\">We accept return requests within <strong data-start=\"2546\" data-end=\"2557\">14 days<\/strong> of delivery.<\/p><p data-start=\"2572\" data-end=\"2600\">To be eligible for a return:<\/p><ul data-start=\"2602\" data-end=\"2756\"><li data-section-id=\"1qmuy7a\" data-start=\"2602\" data-end=\"2658\">The item must be unused and in its original condition.<\/li><li data-section-id=\"1pzyw4k\" data-start=\"2659\" data-end=\"2723\">Original packaging, manuals, and accessories must be included.<\/li><li data-section-id=\"1t4h8s3\" data-start=\"2724\" data-end=\"2756\">Proof of purchase is required.<\/li><\/ul><h4 data-section-id=\"jdbwh\" data-start=\"2758\" data-end=\"2781\">Non-Returnable Items<\/h4><p data-start=\"2783\" data-end=\"2822\">The following items cannot be returned:<\/p><ul data-start=\"2824\" data-end=\"2950\"><li data-section-id=\"o3wnkw\" data-start=\"2824\" data-end=\"2866\">Digital products or downloadable content<\/li><li data-section-id=\"ra50wj\" data-start=\"2867\" data-end=\"2879\">Gift cards<\/li><li data-section-id=\"rce43j\" data-start=\"2880\" data-end=\"2908\">Items marked as Final Sale<\/li><li data-section-id=\"th3j4\" data-start=\"2909\" data-end=\"2950\">Products damaged due to customer misuse<\/li><\/ul><h4 data-section-id=\"7qv1pk\" data-start=\"2952\" data-end=\"2983\">Defective or Incorrect Items<\/h4><p data-start=\"2985\" data-end=\"3000\">If you receive:<\/p><ul data-start=\"3002\" data-end=\"3057\"><li data-section-id=\"41ogj\" data-start=\"3002\" data-end=\"3020\">A defective item<\/li><li data-section-id=\"yfnblf\" data-start=\"3021\" data-end=\"3037\">A damaged item<\/li><li data-section-id=\"3mhfd7\" data-start=\"3038\" data-end=\"3057\">An incorrect item<\/li><\/ul><p data-start=\"3059\" data-end=\"3134\">Please contact us within <strong data-start=\"3084\" data-end=\"3108\">48 hours of delivery<\/strong> with photos of the issue.<\/p><p data-start=\"3136\" data-end=\"3150\">We will offer:<\/p><ul data-start=\"3151\" data-end=\"3208\"><li data-section-id=\"1c9h77l\" data-start=\"3151\" data-end=\"3179\">Replacement (if available)<\/li><li data-section-id=\"10kspay\" data-start=\"3180\" data-end=\"3194\">Store credit<\/li><li data-section-id=\"30xuc5\" data-start=\"3195\" data-end=\"3208\">Full refund<\/li><\/ul><h4 data-section-id=\"1sdnw0w\" data-start=\"3210\" data-end=\"3227\">Refund Process<\/h4><p data-start=\"3229\" data-end=\"3272\">Once your return is received and inspected:<\/p><ul data-start=\"3274\" data-end=\"3421\"><li data-section-id=\"1lb0qoa\" data-start=\"3274\" data-end=\"3339\">Approved refunds will be issued to the original payment method.<\/li><li data-section-id=\"1p6lpmd\" data-start=\"3340\" data-end=\"3421\">Refunds may take 5\u201310 business days depending on your bank or payment provider.<\/li><\/ul><h4 data-section-id=\"n0730d\" data-start=\"3423\" data-end=\"3441\">Return Shipping<\/h4><ul data-start=\"3443\" data-end=\"3571\"><li data-section-id=\"1pc9dbw\" data-start=\"3443\" data-end=\"3535\">Customers are responsible for return shipping costs unless the return is due to our error.<\/li><li data-section-id=\"160lj01\" data-start=\"3536\" data-end=\"3571\">Shipping fees are non-refundable.<\/li><\/ul><h4 data-section-id=\"a2jb2d\" data-start=\"3573\" data-end=\"3583\">Contact<\/h4><p data-start=\"3585\" data-end=\"3612\">For return requests, email: <a href=\"mailto:Retrogameland@hotmail.com\">Retrogameland@hotmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Returns We accept return requests within 14 days of delivery. To be eligible for a return: The item must be unused and in its original condition. Original packaging, manuals, and accessories must be included. Proof of purchase is required. Non-Returnable Items The following items cannot be returned: Digital products or downloadable content Gift cards Items marked as Final\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/erillimited.com\/retrogameland.fr\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}